FAQ

Frequently Asked Questions

Is my business data secure?

Yes. Every user logs in with their own PIN, staff and owner have different access levels, and every correction or deletion is logged with who made it and when. Data is cloud-hosted with continuous backup.

What happens after the 7-day free trial?

You choose a plan (Premium or Business Pro) and billing cycle that fits your business. If you're mid-trial when you subscribe, any unused trial days are added on top of your new plan — you never lose free time you haven't used.

What if I lose my phone or change devices?

Your hisaab lives on the cloud, not on the device. Log in from any new phone or computer with your PIN and everything is exactly where you left it.

Can multiple staff members use the app?

Yes — each plan includes a device/user limit (3 for Premium, 6 for Business Pro). Every staff member gets their own PIN, and the owner controls what each role can see and edit.

Can I switch plans or billing cycles later?

Yes, you can upgrade your plan or billing cycle at any time. You can also top up a few extra days on your current plan without committing to a new cycle.

Do I need accounting knowledge to use Munim Ji?

No. Munim Ji is built for how Indian dukaandaars actually work — simple screens, no accounting jargon, Hinglish-friendly labels.

Is Munim Ji available for my type of business?

Munim Ji Group covers a wide range of industry verticals — see the Solutions page for the full list. If your industry isn't listed yet, reach out and we'll discuss building it.

Who builds and supports Munim Ji?

Munim Ji is designed, developed and supported by Lumosys Web — every app is built in-house, not outsourced or templated.

Still have questions?

Get In Touch